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## Availability bias
occurs when the most readily information is used rather than what is most representative.
* solution: Consult with others different than you or more representative of your intended audience.
## Confirmation bias
is the tendency to utilize information in a way that
supports the existing viewpoint, but ignores information that could dispute or discredit.
* solution: Look for information that may challenge your views or ideas and invite the
team to do the same.
* when you hear an opinion or suggestion that is different from your own show
gratitude. Get curious and invite the team to learn together.
* Conflicting ideas fuel creativity.
## Conformity bias
Refers to how humans take cues for proper behaviour or acceptable ways of being
from others, rather than exercising independent judgement.
* Group think: when the team prefers consensus rather than conflict.
* so members will agree with one another to maintain harmonious environment
* team members may also pick up ways of being
* physical mannerisms or patterns of speech among other things to adapt to
meet the explicit and implicit group norms.
* solution: Champion new ideas
* encourage the group to use brainstorming techniques that allow suggestions
to be documented before the team has the ability to talk and influence one
another.
## Commitment bias
Occurs when groups or individuals continue down a course of action or decision
with increasingly negative feedback or outcomes without altering their course.
* our brains are trained to simplify information
* limits our ability to innovate
* solution: build a project and change management practices that integrate
feedback throughout the lifespan of the project
* be explicit about what the goals are
* what are the measures for success
* layout accountability indicators
## Tips
* lean into gratitude, curiousity, and learning
* welcome divergent ways of thinking and being
* set clear objectives, measureable goals, and plan for feedback throughout the process with accountability indicators
## Detecting Bias
Imagine if that person was a different gender or a different race. Would we be
equally concerned i nthat moment?
Studies show minority employees are 3X more likely to leave an organization than
non-diverse employees.
The benefits of diversity must show up in the work for it to be effective.
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